EU Consumer & DSA Compliant
Terms and Conditions of Use & Service (CGU / CGV)
Effective Date: November 8, 2026 • Published by ZATACORE SASU (France, EU) • Applicable to Qinter AI Platform
1. Legal Mentions (Mentions Légales)
In accordance with Article 6 of French Law No. 2004-575 (LCEN):
- Operating Entity: ZATACORE SASU (Société par Actions Simplifiée Unipersonnelle)
- Headquarters: France
- Corporate Registry: RCS, France
- Contact: contact@zatacore.com | Legal: legal@zatacore.com
- Jurisdiction: French Law and European Union Directives
2. Eligibility and Digital Age of Consent
You must be at least 16 years old to access Qinter AI in accordance with European GDPR digital age of consent standards. If you are between 16 and 18, you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf.
3. User Conduct & Content Standards (DSA & UGC Policy)
Under the EU Digital Services Act (Regulation (EU) 2022/2065) and Google Play Policies:
- Zero Tolerance for Abuse: Spreading illegal content, hate speech, defamation, child exploitation, harassment, or terrorist material via bilateral diplomatic channels is strictly prohibited.
- Notice and Action: ZATACORE SASU reserves the right to immediately terminate rooms, revoke session passkeys, or ban user accounts violating these standards upon receiving a notice of illegal conduct.
- Report Abuse: Reports may be submitted directly to abuse@zatacore.com.
4. European Consumer Rights & Withdrawal (Droit de Rétractation)
Statutory 14-Day Withdrawal Right & Digital Content Exception
Pursuant to Directive 2011/83/EU and Article L. 221-18 of the French Consumer Code, EU consumers generally enjoy a 14-day statutory withdrawal period.
Immediate Performance Exception (Art. L. 221-28, 13°): When you purchase instant digital tokens, AI translations, or digital credits, you expressly request immediate performance and acknowledge that your right of withdrawal is waived upon the commencement of digital processing.
5. In-App Purchases & Google Play Billing
All in-app purchases, credit packs, and recurring subscriptions on Android are governed exclusively by Google Play In-App Billing. Taxes, local VAT, currency conversions, and refund requests are processed according to Google Play Terms of Service.
6. Google Mobile Ads (AdMob) Integration
- Ads are delivered through Google AdMob in strict compliance with the Google EU User Consent Policy.
- Users in the European Union are provided a certified Consent Management Platform (CMP) dialog to grant or deny personalized ad tracking.
- Users are strictly prohibited from generating artificial or fraudulent ad clicks, using click farms, automated scripts, or autoclickers.
7. Intellectual Property & No AI Training on Customer Data
- ZATACORE SASU IP: The application, neural pipelines, UX interfaces, and brand names are protected by copyright and intellectual property treaties.
- Customer Content: You own your input files, speech, and documents.
- Zero Training Guarantee: We do not train proprietary foundation models on your private voice or uploaded corporate documents.
8. AI Accuracy Disclaimer & Limitation of Liability
Qinter AI utilizes state-of-the-art neural models. However, automated translations may occasionally contain errors or dialect nuances. The software is not intended for life-critical, medical diagnosis, or binding legal court proceedings without certified human review.
9. Consumer Mediation & Dispute Resolution
- In accordance with Article L. 612-1 of the French Consumer Code, EU consumers may access free consumer mediation for unresolved disputes after writing to contact@zatacore.com.
- European Commission Online Dispute Resolution (ODR) portal: https://ec.europa.eu/consumers/odr.
- Applicable law: French Law. Jurisdiction: Competent courts of Paris, France (subject to mandatory consumer forum rules).